399btc Terms and Conditions — Your Rights & Responsibilities

399btc (https://399btc.win) is an online gaming and betting platform operated for users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and 399btc ("Platform", "we", "us").

By visiting the 399btc website, creating an account, or using any of our services, you are considered to have fully accepted these Terms and Conditions. If you do not agree with these Terms, please refrain from using our platform.

Key terms used in these Terms: "Account" refers to your personal profile on 399btc; "Balance" refers to the total funds in your account; "Bonus" refers to free rewards or additional credits offered by 399btc; "Wagering Requirement" refers to the total amount you must wager before a bonus can be withdrawn.

To open an account with 399btc, all of the following conditions must be met:

• You must be 18 years of age or older.
• You must register with accurate and complete information.
• Only one account may be opened per email address or phone number.
• Opening multiple accounts from the same household or the same device is prohibited.
• You must be of sound mind and gaming entirely of your own free will.

399btc reserves the right to verify the information provided at registration. Accounts created with false information may be suspended and balances forfeited.

Members are solely responsible for the security of their account. Sharing your password or allowing anyone else to access your account is strictly prohibited. If you suspect unauthorized access, contact 399btc Support immediately.

399btc regularly offers a variety of bonuses and promotions. The following rules apply to the use of these bonuses:

• The Welcome Bonus is available to new members only and can be claimed once.
• Withdrawals cannot be made until all bonus wagering requirements have been met.
• Bonus balance and cash balance are tracked separately.
• Multiple bonuses may not be used simultaneously unless explicitly permitted.
• 399btc reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is confirmed, the bonus will be voided and the account may be closed.

For referral bonuses, the referred person must register with a new, genuine account and make the minimum required deposit. Any attempt to claim referral bonuses through fake accounts will result in both accounts being terminated.

The following rules apply to all financial transactions on 399btc:

• Deposits must be made using a payment method registered in your own name only.
• Withdrawals are always processed to the same payment method used for the original deposit.
• The minimum deposit amount is BDT 500 and the minimum withdrawal amount is BDT 1,000.
• KYC (identity verification) may be required for large withdrawal amounts.
• Withdrawal requests are generally processed within 15–30 minutes.

399btc reserves the right to request additional verification for suspicious or unusual transactions. Any transactions linked to money laundering or other financial crimes will be reported to the relevant authorities.

The following activities are strictly prohibited under 399btc's Terms and Conditions and will result in immediate account closure:

• Creating or operating multiple accounts.
• Registering with a fake or fraudulent identity.
• Exploiting the bonus system to profit dishonestly ("bonus abuse").
• Using hacking tools, bots, or automated software on game software.
• Attempting to influence game outcomes by colluding with other members ("collusion").
• Money laundering or transactions involving illegally obtained funds.
• Threatening, harassing, or engaging in abusive conduct toward other members or staff.
• Gaming on behalf of or in place of a minor.

All games on 399btc use a certified Random Number Generator (RNG), ensuring that every outcome is entirely random and unpredictable. By playing under these Terms and Conditions, you acknowledge and accept this process.

• Game results may be declared void in the event of a technical error.
• The dealer's decision in Live Casino games is final.
• If your internet connection drops, the outcome of any active bet will be saved on the server.
• 399btc reserves the right to review and void any winnings obtained as a result of a system error.

Each game has its own rules, which are detailed on the game page. It is every member's responsibility to read those rules before starting a game.

399btc believes gaming should be a source of entertainment — not addiction or financial hardship. We encourage all members to play responsibly and offer the following tools to help:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Timer: Set time limits for your gaming sessions.
• Cooling-Off Period: Take a break from gaming for a set period of time.
• Self-Exclusion: Exclude yourself from the platform, either permanently or temporarily.

399btc takes your personal information seriously. Details provided at registration are used solely for account management, payment processing, and compliance with legal obligations.

Your information is never sold to third parties. For more details, please refer to our Privacy Policy Read.

• All data is kept secure using SSL encryption.
• Payment details are not stored directly on our servers.
• Information may be shared with authorities when required by law.
• You have the right to request correction or deletion of your personal data.

399btc may suspend or permanently close an account under the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Registration using false information or identity fraud.
• Bonus abuse or fraudulent activity.
• Failure to cooperate with the KYC verification process.
• Accounts inactive for an extended period (over 12 months).

Members may also request account closure at any time through Support. Before the account is closed, members will be given the opportunity to withdraw any valid balance, unless forfeiture is required due to fraud.

399btc is not liable for the following:

• Gaming losses resulting from internet disconnection.
• Delays or errors caused by third-party payment providers.
• Issues arising from the member's own device or software.
• Unexpected technical failures or server downtime.
• Losses resulting from sharing account credentials with others.

399btc works continuously to maintain the highest levels of technical security and stability. However, uninterrupted service cannot be guaranteed, and 399btc will not be held legally liable for losses arising from such interruptions.

399btc reserves the right to update or modify these Terms and Conditions, in part or in full, at any time. Members will be notified of significant changes via email or platform notification in advance.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend reviewing this page regularly.

If you have any questions or complaints regarding these Terms and Conditions, please contact the 399btc support team. We are available 24 hours a day, 7 days a week.

• Live Chat: Click the chat button at the bottom right of the platform.
• Email: [email protected] (responses are typically sent within 24 hours).
• Help Center: FAQ Page See.

Our goal is to ensure every member's experience is safe, transparent, and enjoyable. We take all your concerns seriously.